Email marketing is one of the most effective digital channels, and is a top priority for the cinema organisations as it is much cheaper and more reliable than social media. All Cinema Consortium organisations use Mailchimp to manage their email marketing.

Framework Metrics
Size of audience Size of list, growth in list
Engaged audience Open rate, click rate, unsubscribe rate. Engagement on site from email channel
Results Conversions, conversion rate, avg value

Other useful metrics

Metric Why?
Bounces and bounce rate Demonstrates health of list - a high bounce rate indicates a lot of out-of-date subscribers
Emails sent per year Shows frequency of contact - organisations should be aiming to stay in frequent contact with their lists, with at least one contact per month